Employee Assistance Program

  • Charlotte-Mecklenberg Schools (CMS) supports employees with a robust Employee Assistance Program (EAP) and additional work-life services offered through Deer Oaks.

    This program offers a wide variety of counseling, referral, and consultation services, which are all designed to assist you and your family in resolving work and life issues to live happier, healthier, more balanced lives.

    From stress, addition and change management to locating childcare facilities, legal assistance and financial challenges, our qualified professionals are here to help. These services are completely confidential and can be easily accessed 24/7, offering you round-the-clock assistance for all of life's challenges.

    The EAP can assist with many different types of problems. Among these are stress, depression, anxiety, workplace difficulties, substance abuse, marital problems. Family or parenting conflicts, grief, violence and unhealthy lifestyles. The EAP can also provide additional assistance with, and tools & referrals for:

    • Childcare and eldercare resources with referrals
    • Financial and legal issues
    • Free Interactive online simple will
    • Free ID recovery services
    • Reimbursed cab fare
    • Retiree assistance
    • Dear Oaks EAP is available when you need it, 24 hours a day, 365 days a year

    Contact Deer Oaks

    For additional information or a referral to the nearest provider, call the EAP toll-free at 1-888-993-7650. Online tools are available at www.deeroakseap.com.