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How do I sign up for ParentSquare?
PSE will send you an invitation email or text to join ParentSquare, and you'll click a link to activate your account.
The email invitation will come from a ParentSquare email account. Check your junk mail if you did not receive it it 3-5 days after you registered your child. (Summer registrations emails will be sent in August when staff reports back to work.)
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How do I mak my contact information visible so others can view it in ParentSquare?
One of the features of Parent Square is a parent directory. Parents must give permission for this information to be displayed. Your contact information will be hidden unless you make it visible for other
families. You can only do this from a web browser, not on the mobile app.
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How do I add a student that is missing from my account?
If you are missing a child in your ParentSquare account it may be because:
- Your contact information is inconsistent in PowerSchool for each of your children.
- You have more than one ParentSquare accounts with different information.
ACTION:
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Contact your child's school to update your contact information in PowerSchool. Ensure you have the same email and phone number on file for all children and all schools. Your account will be corrected when we sync with the PowerSchool (daily).
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If you have multiple accounts: Combine the accounts. You can sign in to learn more about how to merge multiple accounts here.
- Your contact information is inconsistent in PowerSchool for each of your children.
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How do I fix or change my contact information?
Contact details in ParentSquare are managed by PSE and sync from PowerSchool. Please contact Suzanne Blaszak to ask for your contact information to be updated. Once the school updates the official records in PowerSchool, changes will automatically be reflected on your account in ParentSquare after the nightly sync.
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How do I change or stop notifications?
ParentSquare allows users to customize their notifications based on notification type and select their preferred delivery method.
You can choose between "instant" and "digest" notifications, or choose to turn off notifications altogether (excluding emergency alerts and notices).
The "instant" setting will send all posts notifications in real-time. The “digest” setting sends direct messages, alerts, and time-sensitive posts instantly, but sends all non-time sensitive posts at the end of the day (at a time of your choice), reducing the number of notifications you receive daily. We recommend the “digest” setting.
ACTION:
Note: If you have multiple phones or emails listed in your account, you may set the order of your preferred contacts to receive notifications. Notifications will only be sent to one email and one phone on your account.
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How do I update my language preferences?
Would you like to have your messages translated into a different language?
Web browser:
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On your home page, click your name and select "My Account." Then, select "Language Setting.”
- Select your preferred language and then click save.
Mobile app:
- From your home screen, click the triple bar in the top left corner. Click on "Account," then "Preferences," then "Language Settings."
- Select your preferred language and click save.
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