Idlewild Elementary uses ParentSquare for school communication, primarily with email, text and app notifications. ParentSquare automatically generates an account for each parent, using the preferred email address and phone number from their PowerSchool account. We encourage parents to access their ParentSquare accounts so they can update their preferences on when and how they are notified. 

• Receive messages from the district, your school and teacher via email, text or app notification
• Choose to receive information as it comes or daily all at once at a time of your choice
• Communicate in your preferred language
• Direct message teachers, staff and other parents
• Sign up for parent-teacher conferences
• Sign forms & permission slips, sign up to volunteer and more all from your phone or web browser
  

Use Any Device

You can use ParentSquare on any device. You can download the free mobile app for Android or iOS and you can also use it from a computer at: www.parentsquare.com

Set up notifications in your ParentSquare account to have an email or text notification sent when a message is posted. (Directions listed in the section below.) You do not have to "go into" an app to check for communication.

If you would like to download the ParentSquare app, scan the QR code below.

• Frequently Asked Questions:
  
  

  How do I sign up for ParentSquare?

  ISE will send you an invitation email or text to join ParentSquare, and you'll click a link to activate your account. 

• How do I make my contact information visible in the ISE ParentSquare directory?

  One of the features of Parent Square is a parent directory.  Parents must give permission for this information to be displayed.  Your contact information will be hidden unless you make it visible for other families. You can only do this from a web browser, not on the mobile app.

   

  

   

  

• How do I add a student who is missing from my account?

  If you are missing a child in your ParentSquare account it may be because:
  
  

  • Your contact information is inconsistent in PowerSchool for each of your children. 
    
    
  • You have more than one ParentSquare accounts with different information.
    

  ACTION:

  • Contact your child's school to update your contact information in PowerSchool. Ensure you have the same email and phone number on file for all children and all schools. Your account will be corrected when we sync with the PowerSchool (daily).

  • If you have multiple accounts: Combine the accounts. You can sign in to learn more about how to merge multiple accounts here.

   

• How do I fix or change my contact details?

  Contact details in ParentSquare are managed by ISE and sync from PowerSchool. Please contact the Front Office to ask for your contact information to be updated. Once the school updates the official records in PowerSchool, changes will automatically be reflected on your account in ParentSquare after the nightly sync.

• How do I change or stop notifications?

  ParentSquare allows users to customize their notifications based on notification type and select their preferred delivery method. 

  You can choose between "instant" and "digest" notifications, or choose to turn off notifications altogether (excluding emergency alerts and notices).

  The "instant" setting will send all posts notifications in real-time. The “digest” setting sends direct messages, alerts, and time-sensitive posts instantly, but sends all non-time sensitive posts at the end of the day (at a time of your choice), reducing the number of notifications you receive daily. We recommend the “digest” setting.

  ACTION:

  • If you are using the web browser:
    
    
  • If you are using the mobile app: 
    
    

  

  Note: If you have multiple phones or emails listed in your account, you may set the order of your preferred contacts to receive notifications. Notifications will only be sent to one email and one phone on your account.

• How do I update my language preference?

  Would you like to have your messages translated into a different language?

  Web browser: 

  • On your home page, click your name and select "My Account." Then, select "Language Setting.”

  • Select your preferred language and then click save.

  Mobile app:

  • From your home screen, click the triple bar in the top left corner. Click on "Account," then "Preferences," then "Language Settings."
    
    
  • Select your preferred language and click save.

  Overview of ParentSquare